General
When you register, you are required to provide your information that is true, accurate, current, and complete in all respects. Should any of your information change, you may change it online or notify us through email. The account password should be in unique and keep secure. Any breach of security or unauthorized uses of your account, please notify us immediately.
To place an order with us, you must be over 18 years of age and possess a valid credit or debit card issued by bank acceptable to us.
Orders
All orders are subject to acceptance and availability. Items in your online shopping cart are not reserved and may be purchased by other customers until you complete the checkout process.
Payment
Payment can be made using Visa, Visa Debit, MasterCard, American Express, debit cards, and any other methods specified on our site from time to time. You confirm that the credit or debit card you are using is either yours or that you have been specifically authorized by the cardholder to use it.
We strive to maintain a secure site. All online banking transactions are processed through SenangPay, a secure payment gateway that encrypts your information in a protected environment.
While we take reasonable measures to safeguard your order and payment details, we cannot be held liable for any loss if a third party gains unauthorized access to the information you provide, provided there is no negligence on our part.
Vouchers
Vouchers issued to you are non-transferable and cannot be combined with other voucher codes or offers. They must also be redeemed by the specified expiration date, if one is provided.
Delivery
Please note that we will process and dispatch all orders within 72 hours (3 business days) after receiving payment. Estimated delivery times are for guidance only and start from the date the order is shipped. We are not responsible for any delays resulting from customs clearance procedures at the destination.